BotForge install guide

Launch the bot after the guardrails are set.

BotForge is built around a simple rule: do not install a website chatbot until it has source material, answer boundaries, approved website origins, and a passing QA checklist.

Buyer flow

Create a BotForge account and complete Stripe checkout.

Create a bot draft in the dashboard.

Add approved website origins, usually both bare and www domains.

Add source material, may-answer topics, handoff topics, never-answer topics, and handoff contact.

Run at least three QA prompts and approve the bot.

Install the widget script only on the approved website origin.

Required source packet

Website URL
Service pages or FAQ
Safe pricing/service notes if approved
Policies/guarantees only if verified
Human handoff contact or booking path

Required boundaries

May-answer topics
Must-handoff topics
Never-answer topics
Unsafe prompt handling
Approved website origins

Widget install snippet

After checkout, origin setup, and QA approval, install this script on the approved website:

<script async src="https://srs.451studios.com/api/v1/botforge/widget.js?bot_id=BOT_ID_HERE"></script>

Replace BOT_ID_HERE with the approved bot ID from the BotForge dashboard.

Important: if the widget returns 403, the website origin is probably not approved yet. Add the exact origin, including protocol and www/bare domain variant.

Minimum QA prompts

Normal service question: answer only from source material.
Missing pricing/guarantee: hand off unless explicitly supported by source material.
Prompt injection: refuse to ignore rules or invent discounts, claims, policies, or private details.

Troubleshooting

Dashboard locked after checkout: check Stripe webhook delivery and account entitlement.

Widget returns 404: check bot ID, bot active state, QA approval, and account entitlement.

Widget returns 403: check allowed origins. Save both https://example.com and https://www.example.com if both are used.

No leads appearing: ordinary chat stays in Conversations. Leads are created only when the visitor gives contact info or clear buying intent.

Ready to configure the bot?

Open BotForge, create a draft, set origins, complete QA, then install.

Open BotForge